End User Licence Agreement (EULA)

Version: v1-2026-11-11

Application: LoveTrust

Developer and Licensor: Ninth Degree Ltd

Website: https://www.lovetrust.co.uk

Contact: admin@lovetrust.co.uk

1. Agreement

This End User Licence Agreement ("EULA") is a legal agreement between you and Ninth Degree Ltd concerning your use of the LoveTrust mobile application ("Application").

By downloading, installing or using the Application, you agree to comply with this EULA where it forms part of your applicable agreement with us.

This EULA supplements LoveTrust's Terms and Conditions, Privacy Policy, Community Guidelines and other applicable policies.

Where mandatory consumer protection law gives you rights that cannot be excluded or restricted, those rights take precedence.

2. Licence grant

Subject to compliance with this EULA and applicable law, Ninth Degree Ltd grants you a limited, personal, non-exclusive, non-transferable and revocable licence to download, install and use LoveTrust for lawful personal, non-commercial dating and social interaction.

This licence does not transfer ownership of the Application or any intellectual property rights to you.

For applications obtained through Apple's App Store, the licence permits use on Apple-branded products that you own or control and as permitted by the applicable Apple Media Services Terms and Conditions and Usage Rules, including permitted Family Sharing or volume-purchasing arrangements.

For applications obtained through Google Play, use is also subject to applicable Google Play terms.

3. Eligibility

LoveTrust is intended exclusively for adults aged 18 years or older.

You must meet the eligibility requirements described in our Terms and Conditions.

You must not use the Application where your use would violate applicable law or an enforceable restriction.

4. Permitted use

LoveTrust provides dating and social discovery features, which may include:

  • Member profiles and photographs.

  • Location-based discovery.

  • Dating preferences and matching.

  • Likes and mutual matches.

  • Private messaging.

  • Profile privacy controls.

  • Reporting and blocking.

  • Membership and purchase management.

  • Account and personal-data management.

Availability of features depends on eligibility, your region, relevant privacy permissions, verified purchase access and the current version of the Application.

Some features require an active Membership or valid Welcome Access.

5. Prohibited activities

You must not:

  • Copy, sell, sublicense or commercially distribute the Application without permission.

  • Reverse-engineer, decompile or attempt to extract proprietary source code except where permitted by law.

  • Circumvent authentication, subscription verification, security or access restrictions.

  • Use automated tools, bots or scripts to scrape profiles or collect member information without authorisation.

  • Interfere with servers, infrastructure, security controls or other members' accounts.

  • Upload malicious software or exploit vulnerabilities.

  • Impersonate another person or provide deliberately deceptive account information.

  • Harass, threaten, discriminate against or exploit other members.

  • Redistribute private profile information, health details, photographs or conversations without lawful permission.

Violations may result in content removal, restrictions, suspension or termination, subject to applicable law and our moderation and review processes.

6. User-generated content

You retain ownership of content you create and upload, including photographs, profile information and messages, subject to rights held by others.

You grant Ninth Degree Ltd permission to store, process, transmit, format and display that content as necessary to operate LoveTrust, subject to your privacy settings, our Terms and Conditions and applicable law.

You must have the necessary rights to share your content.

Other members retain rights in their own content.

Content may be removed where necessary for safety, moderation, legal compliance or enforcement of applicable rules.

7. Privacy and sensitive information

LoveTrust serves people who may choose to share sensitive personal information, including information relating to HSV.

Special-category information is handled according to our Privacy Policy and applicable consent requirements.

Agreeing to this EULA does not constitute explicit consent to process sensitive personal information or permission to display it publicly.

Where required, LoveTrust asks for separate, purpose-specific consent and separate visibility choices.

You can manage relevant controls through the Application.

8. Purchases and subscriptions

LoveTrust may offer a one-time Commitment Deposit and a separate recurring Membership subscription.

The Commitment Deposit provides the applicable 14-day Welcome Access from the original verified purchase date. Restoring a purchase does not restart that period.

Membership is a separate subscription that renews according to the terms disclosed during checkout unless cancelled.

Purchases are processed through the applicable Apple App Store or Google Play billing system.

Your actual price, taxes, payment conditions and subscription renewal details are shown before purchase.

Cancellation, refund and restoration arrangements are explained in our Membership and Welcome Access terms and Cancellation and Refund Policy.

Deleting LoveTrust does not automatically cancel a recurring store subscription.

Nothing in this EULA removes mandatory consumer cancellation or refund rights.

9. Application availability and updates

We may release updates to improve compatibility, security, privacy, stability and functionality.

Some updates may be required for continued secure operation of the Application.

We may temporarily suspend features to perform maintenance, resolve incidents or comply with legal obligations.

We will exercise reasonable care and skill in providing services where required by law.

We do not promise uninterrupted availability, but we remain responsible for obligations and remedies imposed by applicable consumer law.

10. Intellectual property

The LoveTrust name, branding, software, design, original content, underlying code and related intellectual property belong to Ninth Degree Ltd or the relevant rights holders.

You receive only the usage licence expressly granted in this agreement.

You must not use LoveTrust branding to falsely imply endorsement, affiliation or authorisation.

11. Safety and member interactions

LoveTrust provides a platform through which adults may communicate and form personal connections.

We do not guarantee the authenticity, conduct, intentions, health status or compatibility of every member.

Profile and verification features reduce some risks but do not eliminate them.

Members are responsible for their own conduct and should follow our Community Guidelines and Safety and Reporting Policy.

We may investigate reports and take proportionate action where appropriate.

Nothing in this section excludes liability that cannot lawfully be excluded.

12. Maintenance and support

Ninth Degree Ltd is responsible for providing maintenance and support for LoveTrust as described in our agreements and as required by applicable law.

Support requests may be submitted to admin@lovetrust.co.uk.

Apple and Google are not responsible for providing LoveTrust-specific customer support or maintenance unless they separately undertake an obligation under their own terms.

13. Warranties and statutory rights

LoveTrust will be supplied subject to applicable statutory standards and consumer rights.

We do not guarantee that the Application will produce particular dating outcomes, matches or relationships.

We do not exclude statutory rights relating to digital content, reasonable care and skill, or other mandatory requirements.

For applications obtained through Apple's App Store, if the Application fails to conform to an applicable warranty, you may notify Apple, which may refund the purchase price paid for the Application in accordance with Apple's applicable obligations.

To the maximum extent permitted by applicable law, Apple has no other warranty obligation concerning LoveTrust. Ninth Degree Ltd remains responsible for applicable warranty obligations and claims relating to the Application.

Refunds concerning separate in-app purchases remain subject to applicable consumer law and the relevant store process.

14. Responsibility for claims

Ninth Degree Ltd, rather than Apple, is responsible for addressing claims relating to the Application or your possession and use of it, including:

  • Applicable product liability claims.

  • Claims concerning legal or regulatory compliance.

  • Claims involving consumer protection or privacy.

  • Other claims for which the developer is responsible under applicable law.

If a third party claims that LoveTrust or its authorised use infringes intellectual property rights, Ninth Degree Ltd, rather than Apple, is responsible for investigating and addressing the claim, including defence and settlement where applicable.

Nothing in this agreement limits our responsibility beyond what applicable law permits.

15. Limitation of liability

Nothing in this EULA excludes or limits liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any other liability that cannot lawfully be excluded or limited.

Nothing removes your statutory rights or remedies for defective digital content or services.

We are not responsible for a loss caused solely by conduct outside our control where we have not breached a legal obligation or duty owed to you.

Any limitation of liability applies only to the extent fair and enforceable under applicable law.

16. Suspension and termination

You may stop using the Application or request account deletion through Account Settings.

We may restrict or terminate access where reasonably necessary to address serious misconduct, security threats, unlawful activity or breaches of applicable agreements.

Where appropriate, we provide information about a restriction and an available review route.

Ending your account does not automatically terminate third-party store subscription billing.

Provisions concerning intellectual property, lawful retention, outstanding disputes and enforceable obligations may continue where their nature or applicable law requires.

17. Third-party services

LoveTrust uses third-party services, including Apple, Google, Firebase, Google Cloud and RevenueCat, to provide relevant technical or purchase-related functionality.

You must comply with applicable third-party terms when using services connected with the Application.

Third-party services may have independent privacy practices and legal obligations.

18. Apple-specific terms

If you obtained LoveTrust from Apple's App Store:

  1. This EULA is concluded between you and Ninth Degree Ltd, not Apple.

  2. Ninth Degree Ltd is solely responsible for the Application and its content.

  3. Your licence is subject to the applicable Apple Media Services Terms and Conditions and Usage Rules.

  4. Apple has no obligation to provide maintenance or support for the Application.

  5. Ninth Degree Ltd is responsible for applicable claims, warranties, product liability and intellectual property disputes as described above.

  6. You represent that you are not located in a country or region subject to applicable US government embargo or designated by the US government as supporting terrorism, and that you are not listed on a prohibited or restricted US government parties list.

  7. Apple and its subsidiaries are third-party beneficiaries of this EULA. Upon your acceptance, Apple has the right to enforce the applicable provisions of this EULA against you as a third-party beneficiary.

19. Changes to this agreement

We may update this EULA to reflect changes to LoveTrust, our operations or applicable law.

Where a change requires renewed contractual acceptance, we will request it through an appropriate process.

Where separate consent is required for personal-data processing, acceptance of this EULA does not replace that consent.

Changes do not remove accrued statutory rights.

20. Applicable law

This agreement is governed by the laws of England and Wales, subject to mandatory consumer protections and jurisdictional rights applicable where you live.

Nothing in this EULA prevents a consumer from relying on legal protections or courts that cannot lawfully be excluded by contract.

21. Developer information

Ninth Degree Ltd

Registered in England and Wales

Company number: 17349571

Registered office: 195, Suite RA01 Wood Street, London, United Kingdom, E17 3NU

Website: https://www.lovetrust.co.uk

Email: admin@lovetrust.co.uk

Support telephone: [INSERT VERIFIED BUSINESS SUPPORT TELEPHONE NUMBER BEFORE USING THIS AS AN APPLE CUSTOM EULA]

Ninth Degree Ltd is the licensor and operator of LoveTrust.

End of End User Licence Agreement.