Membership, Commitment Deposit and Welcome Access

Version: v1-2026-11-11

Ninth Degree Ltd operates LoveTrust. Your Apple App Store or Google Play checkout shows the applicable local price and purchase terms before you confirm.

The Commitment Deposit is a separate one-time purchase, not a transferable account credit or an endlessly renewable Welcome Access entitlement. It provides 14 days of Welcome Access from the original verified store purchase date. Restoring a purchase does not restart the 14 days. The Deposit is not a refundable security deposit, does not count as Membership credit and does not start a subscription. Your statutory rights and applicable store refund rights still apply.

Monthly Membership is a separate recurring subscription. Any advertised GBP or USD amounts are indicative; the authoritative local amount, applicable taxes and billing interval are shown in your Apple or Google checkout before you authorise payment. It renews monthly unless cancelled through the store. Review the amount, billing period and renewal information shown at checkout. You can manage the subscription in the Apple App Store or Google Play account used to buy it. Access is based on verified store records. Paid access can continue until the paid period ends and, where the store confirms it, during a grace period. A refund, revocation or expired entitlement can end access.

Deleted account: 24-month recovery limit

If you delete your LoveTrust account, recovery of a previously paid Commitment Deposit is not a lifetime guarantee. Where the deleted-account recovery feature is enabled, LoveTrust keeps a limited, protected purchase-recovery match for up to 24 months (730 days) from account deletion, unless earlier erasure is required. During that window, you may be able to restore Deposit-paid status using a currently verified email and independently verified ownership of the original Apple or Google purchase. A matching email alone is not sufficient. For this recovery system the 24-month period is calculated as 730 days from the deletion date. The original 14-day Welcome Access never restarts.

After the 24-month recovery window: the stored email-based recovery match expires, and automatic recognition of a Deposit paid on a deleted account is no longer guaranteed. If you still have your original store purchase evidence, contact admin@lovetrust.co.uk before paying again. We may be able to verify it manually or through the store; we cannot promise recovery without sufficient evidence. If restoration cannot be verified, a new Commitment Deposit may be required to use a new account. The 24-month window concerns recovery after deleting an account, not the status of a verified Deposit on an account that remains open.

Use Restore Purchases with the original store account if a purchase is missing. Once a previous Deposit has been verified, you can proceed to Membership when you meet other eligibility requirements. A refund or revocation may invalidate the purchase. Deleting your LoveTrust account does not cancel store billing.