Version v1-2026-11-11

Safety and Reporting Policy

Ninth Degree Ltd operates LoveTrust. Report a safety issue using the report action on a profile or in the conversation menu. Select the closest reason and explain what happened. Give the relevant username, approximate date and context where possible. For a safety complaint, child safety concern or moderation review, email admin@lovetrust.co.uk. Keep the message free of passwords, payment details and illegal attachments. If someone is in immediate danger, contact your local emergency services.

Blocking and privacy

Use Block user on a profile or from the chat menu to restrict further contact through LoveTrust. Blocking and reporting are separate actions. A report is reviewed through our moderation process. Our small launch team handles reports, with escalation based on seriousness; we cannot promise instant monitoring or an emergency response. It may result in content removal, restriction or suspension, or referral to authorities where applicable. Privacy and safety may limit the details we can share about another person or a report. If you believe a decision was wrong, use the available appeal option or contact us with the decision and relevant context.

Child safety reports

Grooming, child sexual abuse and exploitation, sexualisation of minors and child sexual abuse material are prohibited. Report any suspected instance promptly through the app or support. Do not circulate the material. We handle reports through our safety process and report to the appropriate authority when required.

Meeting safely

Keep sensitive details private until you decide to share them. Avoid sending money to someone you meet through the service. If meeting in person, choose a public place, make independent travel arrangements and tell someone you trust. Account checks do not verify every profile statement or predict someone’s conduct.