Terms and Conditions

Version: v1-2026-11-11

LoveTrust is operated by Ninth Degree Ltd. Ninth Degree Ltd is registered in England and Wales (company number 17349571). Its registered office is 195, Suite Ra01 Wood Street, London, United Kingdom, E17 3NU. Contact admin@lovetrust.co.uk. These terms cover your LoveTrust account, profiles, discovery, conversations and any in-app purchases. These terms are version v1-2026-11-11 and take effect for a member when this edition is made available and accepted in the app. The Privacy Policy is a separate notice; it is not accepted by checking a Terms box. Read the Community Guidelines, Safety and Reporting Policy, Privacy Policy, Membership and Welcome Access terms, and Cancellation and Refund Policy before using the relevant features. The checkout shows the actual local price and billing period. If you are unsure about a charge or cancellation right, contact admin@lovetrust.co.uk before purchasing.

Eligibility and accounts

You must be at least 18 and eligible to use the service where you live. Give accurate information, keep your sign-in secure and contact us if you suspect misuse. You are responsible for activity you authorise on your account. Do not share your account, impersonate someone else, or circumvent a suspension or age restriction. Verification and safety checks help us operate the service but do not establish the accuracy of another person’s information or their safety. LoveTrust provides dating and social discovery. It does not provide medical advice, diagnosis or treatment.

Your content and conduct

Share content you are entitled to share. You retain ownership of your content and give Ninth Degree Ltd permission to store, format, display and transmit it as necessary to operate and moderate the service, consistent with your settings and the Privacy Policy. This permission ends when we no longer need the content for those purposes, subject to necessary retention. Follow the Community Guidelines and respect other members’ privacy and safety.

Safety and service access

We may restrict access, remove content or suspend accounts for safety, misuse, breaches of these terms or legal reasons. We assess reports and consider the circumstances. Where appropriate we explain decisions and provide a review route through support. You can report members and block contact using the available controls. Membership ending does not automatically delete your account; member features may require an active Membership or Welcome Access and applicable eligibility checks. You can still access supported account and privacy controls.

Payment and ending your account

The Membership and Welcome Access terms and Cancellation and Refund Policy describe the products, renewal, cancellation and refunds. Store purchases are governed by the applicable checkout and store terms as well as applicable consumer law. Use the in-app Delete account option to request deletion. Manage any recurring subscription separately through the store where you subscribed.

Changes and rights

We may ask you to accept a new version of these Terms before continuing to use member features. We provide Privacy Policy notices separately. When we rely on explicit consent for a new or changed purpose, we ask for a fresh choice. You can still delete your account, withdraw consent, contact support and manage your store subscription while an agreement is pending. Nothing in these terms limits rights or remedies that cannot lawfully be limited. Your local mandatory consumer protections and available courts or complaint routes continue to apply. Contact us if you have a question or dispute.